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Shipping Policy

At SHOTREES, we're committed to delivering your exquisite handbags safely and securely. This policy outlines our order processing times and shipping options. Please read this carefully before placing an order.

Order Processing Time
All orders require meticulous preparation, including quality checks, careful packaging, and shipping procedures.

Processing Time: Your order will be processed and dispatched within 5-7 business days after payment confirmation.

Please note: Business days are Monday to Friday, excluding weekends and public holidays. Any potential delays (such as during major promotions) will be announced on our website.

EU Shipping Times & Options
We ship packages from our warehouse to locations throughout the EU using reliable international logistics partners.

Standard Shipping: This is our economical shipping service.

Shipping Time: Once your package is dispatched, the estimated delivery time is 20-40 business days.

Please note: This shipping time is calculated from the date the package leaves our warehouse and does not include any prior order processing time. Final delivery time depends on your country's customs clearance process and the efficiency of local postal services, which can sometimes cause delays and are beyond our control.

Parcel Tracking & Customs
Tracking Information: Once your order ships, we'll automatically send a shipping confirmation email with a tracking number to your registered email address. You can use this tracking number to check the real-time status of your package on the carrier's official website.

Duties & Taxes:

In accordance with the new VAT regulations implemented by the EU on July 1, 2021, we now collect and remit EU Value Added Tax (VAT) directly at checkout for orders valued up to €150.

This means your package will clear customs more smoothly, and you won't have to pay any additional VAT or customs fees upon delivery, avoiding unexpected costs and hassles.

FAQ
Q: Why does shipping take 20-40 days?

A: We offer an economical cross-border shipping solution designed to save you money. Packages travel long distances by sea or land, then are delivered by your country's local postal service, which takes time.

Q: Does shipping time include processing time?

A: No. The total delivery wait time = order processing time (5-7 days) + shipping time (20-40 days). Please plan your expectations and shopping accordingly (for example, ordering for holidays or birthdays).

Q: What if my package takes a long time to arrive?

A: Please first check the shipping information using the tracking number we provide. If the information has not been updated for a long time or displays an abnormality, please contact us immediately at [email protected] and we will assist you in inquiring with the carrier.

Contact Us
If you have any questions about our shipping policies, please contact us via the following methods:


Company Name: SHOTREES LTD